Soolivra Platform Policy & Disclaimer
Effective Date: 12/23/2025
Soolivra is a digital marketplace and listing platform designed to connect users with independent massage and spa service providers. By accessing or using the Soolivra website, you agree to the following policies, terms, and disclaimers.
1. Platform Role & No Service Provision
Soolivra does not provide massage, spa, wellness, or healthcare services.
All services listed on the platform are offered by independent third-party providers who are solely responsible for their services, credentials, conduct, pricing, and compliance with applicable laws.
Soolivra does not:
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Employ, supervise, or manage providers
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Endorse or guarantee any service
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Control service quality, outcomes, or safety
2. No Medical or Therapeutic Advice
Content on Soolivra is provided for informational purposes only and should not be considered medical, therapeutic, or professional advice.
Users should:
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Consult a licensed medical professional before receiving any treatment
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Disclose relevant health conditions directly to providers
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Understand that results may vary
Soolivra assumes no liability for health outcomes or treatment results.
3. Provider Responsibility & Compliance
All providers listed on Soolivra represent that they:
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Hold any required licenses, certifications, or permits
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Comply with all local, state, and federal laws
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Maintain appropriate insurance coverage
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Accurately represent their services and qualifications
Soolivra does not independently verify provider credentials unless explicitly stated.
4. User Responsibility
Users are responsible for:
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Conducting their own due diligence before booking services
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Communicating directly with providers regarding services, pricing, and policies
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Complying with provider terms, cancellation policies, and local laws
Soolivra is not responsible for disputes between users and providers.
5. Bookings, Payments & Transactions
If booking or payment tools are offered:
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Transactions may be facilitated through third-party processors
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Soolivra is not responsible for payment disputes, refunds, or chargebacks unless otherwise stated
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Providers are solely responsible for service fulfillment
6. Limitation of Liability
To the fullest extent permitted by law, Soolivra shall not be liable for:
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Injuries, damages, or losses resulting from services
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Provider misconduct or negligence
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Cancellations, no-shows, or service dissatisfaction
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Technical errors, outages, or data loss
Use of the platform is at your own risk.
7. Indemnification
You agree to indemnify and hold harmless Soolivra, its owners, affiliates, and partners from any claims, damages, losses, or legal fees arising from:
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Your use of the platform
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Your interactions with providers or users
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Violations of these policies or applicable laws
8. Content Accuracy & Listings
While Soolivra strives for accuracy:
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Listings may change without notice
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Soolivra does not guarantee completeness or accuracy of information
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Providers are responsible for updating their own listings
9. Account Suspension & Removal
Soolivra reserves the right to:
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Remove listings
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Suspend or terminate accounts
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Modify or discontinue platform features
At any time, for any reason, without prior notice.
10. Third-Party Links & Services
Soolivra may include links to third-party websites or tools. We are not responsible for their content, policies, or practices.
11. Changes to This Policy
Soolivra may update this policy at any time. Continued use of the platform constitutes acceptance of the revised policy.
12. Governing Law
This policy shall be governed by the laws of the State of Florida, without regard to conflict of law principles.